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New tenant information guide

This guide is to help you understand the process and timescales involved prior to moving in to your new home. The EPC for the property you are applying for is available to all prospective tenants, if you have not already received a copy of the EPC, please ask for details.

1. Please complete all necessary referencing forms and submit to your local office along with the relevant ID (i.e. driving licence showing your photo and current address or passport and a recent utility bill, no older than 3 months). We cannot process your referencing forms without the necessary ID.

2. All referencing forms and ID will be sent to the main admin office. This referencing process generally takes 7 – 12 working days to complete. (This time scale starts from when the documents are received in the office)

3. Once the referencing process is complete, the office will call you to book a convenient date to move in, which is generally 7 working days after this referencing process is complete, this is depending on the property availability date. Please note, we only accept ‘Move in’ dates Monday – Friday. Please note, if you have a guarantor who will be linked to your tenancy, the guarantor will need to be present at the time of the move in, in order to sign their agreement.

Payment schedule

Referencing fees are paid in advance, on receipt of this fee, the property will be placed on hold until such time as a referencing decision has been made (referencing fees are non-refundable).

If it has been agreed by 2Let Nottingham for the referencing fee to be refunded, the refund will be in the form of a cheque made payable to all applicants.

The deposit must be paid on completion of referencing (if this has not been paid within 2 working days on completion of referencing, the property will be re-marketed immediately).

The first month’s rent can be paid with the deposit, or if paid on the day of the move in, cleared funds are required i.e. cash or bankers draft, either way, all funds must be cleared before keys will be released

Methods of payment: We accept cash or banker’s drafts. We do not accept cheques for payment of the first month’s rent and deposit.